Refund policy

CUBAGUAY Return & Exchange Policy

At Cubaguay, we pride ourselves on creating pieces that embody confidence, sensuality, and tropical luxury. Due to the intimate nature of our designs, we kindly ask that you review our return policy carefully before making your purchase.

Bikini Bottoms – FINAL SALE

For hygiene reasons, all bikini bottoms are final sale. We do not offer returns or exchanges on these items under any circumstances.

Bikini Tops, Resortwear & Accessories

We offer returns and exchanges on bikini tops, resortwear, and accessories within 30 days of the original purchase date, provided the following conditions are met:

• Items must be unworn, unwashed, and in original condition.

• All original tags, liners, and packaging must be intact.

• Proof of purchase is required.

To initiate a return or exchange, please contact us at contact@cubaguaybikini.com with your order number and item details.

Please note:

• Shipping fees are non-refundable.

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

We reserve the right to refuse returns that do not meet the above criteria.

Thank you for respecting our policy and supporting a small, independent brand built on care, creativity, and Caribbean heat.

Shipping & Fulfillment

• Processing Time: All orders are processed within 3–5 business days. Pre-orders (such as Drop 1) will ship as noted on the product page (e.g., early September).

• Shipping Rates: Calculated at checkout based on your location. Free shipping may apply to certain thresholds or promotions.

Domestic & International: We ship worldwide. Customs duties and taxes may apply and are the responsibility of the buyer.